Shipments and returns

Your pack shipment

Please allow at least 7 full working days for delivery in Europe. Luxembourg, France, and Germany sent the same day, I hope your order reaches you quickly because we aim to please! - Please note you will be sent a tracking number of your order by official mail from our company if you do not receive this tracking number for your order please either call me on 00 352 661 706 027 Direct and I will provide one for you. In the event of damage kindly wrap it up and send the poor destroyed incense back to us, we can re use it, and make new! - We will replace your order free of charge. Email:sales@incense.lu